We are committed to acting honestly, responsibly, and ethically. We also expect this from our stakeholders, with whom we work.
We want to promote a workplace culture that is consistent with our values, meaning that it is accountable and open, and to provide an easy and confidential channel for potential misconduct to be reported in all of our Group companies.
The Whistleblowing reporting channel provides our customers, employees, and other stakeholders with a confidential channel through which to report suspected abuse or policy violations.
The report may be made anonymously and may involve a member of your organization, a customer, a supplier, or another stakeholder partner. The notifier does not need to have evidence to support their suspicion, but the reports must always be made sincerely and in sufficient detail for us to investigate.
The introduction of a whistleblowing channel is based on the so-called Whistleblower Directive (EU 2019/1937), which requires companies employing at least 50 people to set up a channel through which they can report suspected abuse and policy violations.
The reporting channel is implemented by an external service provider outside our own systems, to ensure the anonymity of the notifier. The identity of the notifier will be kept secret throughout the process.
The information obtained in the report will be treated confidentially only by persons with processing rights and will be subject to the relevant data protection legislation.
The Whistleblowing reporting channel is for reporting abuse only. The reporting channel is not intended for customer feedback or complaints.