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From Order Channel to Customer Portal – Hedengren's Online Store Evolves Under New Leadership

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Everything from one place – Hedengren Security has added voice evacuation and guiding emergency lights to its selection

The new voice evacuation system integrates seamlessly with all Hedengren Security's safety systems and also functions as the building's general sound system. The guiding N68R-CG ...

22.05.2025

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Everything from one place – Hedengren Security has added voice evacuation and guiding emergency lights to its selection

The new voice evacuation system integrates seamlessly with all Hedengren Security's safety systems and also functions as the building's general sound system. The guiding N68R-CG and N55 emergency lights direct to the correct exit route in case of fire and make it easier to find firefighting or first aid equipment.

According to Peter Malmelin, Hedengren Security's product group manager for fire and emergency lighting, the expanded product range aims to enhance safety and simplify the acquisition and maintenance of safety systems.

"The goal is for the customer to get the most comprehensive safety system package possible from one place, where all parts work seamlessly together. The new solutions increase safety and are also backward and forward compatible, so they can be connected to Hedengren's older systems," Malmelin explains.

The voice evacuation system and guiding emergency lights can also be connected to other manufacturers' systems, and the emergency lights include the option to enable adaptive evacuation.

Voice evacuation system
The expansion of the product range improves the comprehensiveness of customer service. The popular Prodex FIREscape system, which combines fire and emergency lighting systems, now also enables voice emergency communication and emergency exit-enhancing safety lighting solutions.


Double benefit for the customer

According to Malmelin, the voice evacuation system, available since the beginning of 2025, is typically connected to the fire emergency lighting system, allowing fire alarms to be supplemented with automatic or online announcements. With voice communication, for example, evacuation from the building can be done more calmly and controlled – or people can be informed about false alarms.

The product group manager reminds that Hedengren Security's voice evacuation system can also function as the building's general sound system – the same system can be used for playing background music and for advertising announcements.

"When the voice evacuation system is acquired, for example, in conjunction with a fire safety or burglar alarm system, the solution brings a kind of double benefit to the property owner," says Malmelin.

Voice evacuation and fire emergency system
Hedengren Security's voice evacuation system enables both multilingual automatic announcements and the functions of a normal sound system in emergencies – listening to background music, information communication, and advertising announcements.

Scalable voice evacuation system

The product group manager considers the best features of Hedengren Security's voice evacuation system to be its ease of use and good scalability. The system can be implemented cost-effectively in both small properties and large shopping centers.

"Voice evacuation is increasingly favored even in medium-sized and smaller sites nowadays. In some properties where staff are constantly present – such as hospitals or care homes – fire alarms can also be completely replaced with announcements," Malmelin says.

According to Malmelin, the popularity may also be increased by a new regulation that defines the responsibility for the functionality and maintenance of the voice evacuation system connected to the fire alarm system to the fire alarm company.

"Previously, the responsibility was not clearly defined, so the new division of responsibility may lower the threshold for acquiring the system. The change may also encourage combining system orders so that one and the same entity is responsible for the functionality of all the building's systems," Malmelin explains.

Versatile emergency lights

The goal of the new, function-guiding emergency lights is also to enhance the safety of the property. According to Malmelin, the acquisition and installation of guiding lights have been made as easy as possible – the lights are readily available, moderately priced, and the products are easy to replace even with existing lights.

The distinguishing feature of the guiding emergency lights is the green arrow pattern, which directs to the correct route in an emergency or serves as a targeted attention light. Both lights also function as exit lights in an emergency if the building's power is cut.

emergency light N68R-CG
The flashing arrow lights of the guiding emergency lights installed in the ceiling or at floor level attract attention even in crisis situations. The guiding lights are ideal for hotels, office buildings, government buildings, or various exhibition or accommodation facilities.

"The N68R-CG emergency light, which is embedded in the ceiling, is a completely new innovation designed to enhance guidance and increase the visibility of exit routes in both normal and emergency situations. The light can also be used to draw attention to available firefighting or first aid equipment or to a desired assembly point," Malmelin explains.

In normal situations, lights showing a static arrow pattern can be set to flash when a fire alarm is triggered, making the nearest exit door as easy to find as possible in an emergency. When connected to an adaptive evacuation system, the lights automatically change the direction of the arrow according to the progressing fire situation.

According to Malmelin, the N55 emergency light, which is installed at floor level or eye level, can be used either as a step or stair light as before or as a flashing target and attention light like the N68R-CG lights. The N55 light is installed in a junction box.

Peter Malmelin
The emergency lights also enable the implementation of adaptive evacuation. "The same principle has been applied in product development as in all our other systems. The products must be simple to use, but their lifecycle must be as long as possible and also enable future solutions," says Peter Malmelin.





 

 

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